Our warm and cheerful service engineers and support team assist customers with constant follow-up, inspection updates, installation, calibration, service, repair, training and technical consultation.
We notify customers of instrument inspection status within three working days upon receiving the instrument for service.
Inspection status update after receiving customer instruments for service.
Service and repair warranty claim privilege for the same defect or component.
Technical support, calibration, training, seminar, consultation and after-sales services.
Professional technical service for instruments, equipment and industrial machines.
Training and knowledge sharing to help customers operate instruments more effectively.
Application engineers assist with testing, measuring, usage difficulty and technical consultation.
Upon arrival of big equipment at the customer’s installation site, the customer’s logistic team or vendor transfers and moves the items into place.
Our experienced service engineers and technicians then handle the installation process. Once installation is complete, our service engineer performs a test run to ensure functionality and precision.
Obsnap provides on-site and return-to-Obsnap-office calibration services to evaluate and adjust the accuracy of measuring equipment, ensuring customers receive reliable and precise readings.
Calibration determines or checks the commencement of new or used instruments to certify that the instrument is functioning accurately in its actual capacity.
Compression tester was lifted and dismantled for repair.
Compression tester was assembled back after repair was completed.
Ensuring the highest accuracy is achieved with a precision calibrator.
Calibration of the 300 ton compression tester was carried out.
All instruments repaired and serviced by Obsnap enjoy up to 30 days warranty claim. We will not charge the customer for service and repair required on the instrument for the same defect and component again within 30 days.
If the same instrument experiences a different issue or another component failure, service warranty is nullified and a quotation will be provided after inspection.
Applicable only for the same defect and same component after repair or service.
Repairing and troubleshooting on industrial machineries.
Repairing and troubleshooting on equipment and instruments.
Service and troubleshooting on industrial machineries.
We provide in-house and on-site inspection and verification services to keep track of instrument utilization and productivity by testing accuracy and understanding the causes of malfunction or defects.
With further assistance from our manufacturers, we are able to solve usage difficulties faced by our valued customers.
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Modification and troubleshooting on huge and heavy machineries.
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Repairing and troubleshooting of equipment and instruments.
With our experienced sales and application engineers assisting customers to address their instrument testing and measuring requirements, Obsnap understands what it takes to satisfy customers by understanding their full needs.
We provide fast and efficient response with affordable costs and are ready to work with customers in a transparent and open communication environment to improve productivity and increase instrument utilization.
Personal technical consultation to help customers use instruments effectively.
Training support to improve knowledge, usage and instrument handling confidence.
Technical seminar sessions to ensure sustained satisfaction and better understanding.
Obsnap Instruments Sdn Bhd was established in July 1997 as a company involved in retailing and wholesaling of test and measuring instruments. Our main office is located in Subang Jaya, Selangor, Malaysia.
29A, Jalan SS 15/4C, 47500 Subang Jaya, Selangor, Malaysia.